Help & Information

Frequently Asked Questions

Answers about ordering, quotations, pack sizes, delivery and business accounts.

Ordering

Browse our catalogue, then submit a quote request with the product codes and quantities you need. Our team responds with pricing, availability and delivery information, and confirms the order from there.

Pricing is provided by quotation so that we can price accurately against your quantities and delivery requirements. Online ordering with displayed pricing is planned for a future phase.

There is no fixed minimum. We supply both single-pack quantities and full cartons. Volume affects pricing, so larger orders generally attract better rates.

Products & Pricing

Pack size is the number of units in a single sealed pack. Carton quantity is the number of packs in a full carton. Both are listed on every product page so you can quote accurately.

Validity is stated on each quotation. Pricing on imported products can move with exchange rates and stock availability, so we recommend confirming before the stated expiry.

Often, yes. Send us the product description and quantity and we will confirm whether we can supply it. Contact us with the details.

Delivery

Yes. We are based in Randburg, Gauteng, and supply customers throughout South Africa. Delivery cost and lead time depend on location and order size and are confirmed in your quotation.

Business Accounts

Yes. We supply medical practices, clinics, pharmacies, hospitals, laboratories, occupational health providers, care facilities, schools, distributors, NGOs and public-sector procurement teams. See our Business & Wholesale page.

Yes. Send us your company details, the products you use regularly and your typical volumes, and we will come back with pricing and account terms. Request a quote to get started.

Catalogue

Download it from our catalogue page, or contact us and we will email it to you.

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